Start with done

Most briefs describe the work. Almost none describe done.

“We need a brochure.” “We need a campaign.” “We need something for the conference.”

That’s a task, not an outcome. When the outcome is vague, every draft is a guess — and every round of feedback becomes a new brief.

Try it the other way. Before you ask anyone to make anything, finish this sentence:

“When this is done, our audience will ______.”

One sentence. If you can’t finish it, you’re not ready to brief. If you can, you’ve done the hardest part — and everyone downstream moves faster because of it.

The brief isn’t paperwork. The brief is the work.

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